Terms & Conditions

Terms & Conditions

These Terms of Service (“Terms”) govern your access to and use of the website, services, products, communications, and any related facilities operated by The Fireplace Stop (“The Fireplace Stop,” “we,” “us,” or “our”).

By accessing or using our website, creating an account, submitting information, making a purchase, booking an appointment, or otherwise engaging with our services, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not use our website or services.

1. SCOPE OF SERVICES

The Fireplace Stop provides products, services, or information as described on its website or through its communications channels.

All offerings are subject to availability and may be modified, suspended, or discontinued at any time without prior notice.

Unless expressly stated in writing, no information provided by the Company constitutes professional, legal, medical, financial, or other regulated advice.

2. ELIGIBILITY

You must be at least 18 years of age to use our services unless otherwise permitted by applicable law or with the consent of a parent or legal guardian.

By using our services, you represent that you meet all applicable eligibility requirements.

3. USER RESPONSIBILITIES

You agree to:
  • Provide accurate, current, and complete information
  • Use the website and services only for lawful purposes
  • Not interfere with or disrupt the operation of the website or services
We reserve the right to suspend or terminate access for violations of these Terms.

4. APPOINTMENTS, ORDERS & PAYMENTS

Where applicable, appointments, orders, pricing, payment terms, cancellation policies, refunds, deposits, and fees will be disclosed at the time of transaction and are incorporated into these Terms by reference.

Failure to comply with stated terms may result in cancellation, forfeiture of payments, or refusal of future service.

5. ELECTRONIC COMMUNICATIONS

By using our website or services, you consent to receive communications from us electronically, including email, phone calls, and SMS messages, subject to your preferences and applicable law.

Electronic communications satisfy any legal requirement that such communications be in writing.

6. SMS TEXT MESSAGING TERMS

6.1 Program Description

Our SMS messaging program is used to communicate with users regarding account activity, transactions, appointments, customer service, updates, and other informational or service-related messages.

6.2 Consent & Opt-In

Users provide explicit consent to receive SMS messages by voluntarily submitting their phone number through an approved opt-in method.
Consent:
  • Is not implied
  • Is not pre-selected
  • Is not a condition of purchase
6.3 Message Frequency & Fees

Message frequency varies based on user interaction.

Message and data rates may apply according to your wireless carrier plan.

6.4 Opt-Out & Support

Opt-Out:

Reply STOP to any message to unsubscribe. You will receive a confirmation message, and no further SMS messages will be sent unless you opt in again.

Help:

Reply HELP or contact us at:
  • Email: info@fireplacestop.com
  • Phone: (905) 939-8758
6.5 Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

6.6 Privacy

Information about how we collect, use, and protect personal data, including SMS data, is available in our Privacy Policy: www.fireplacestop.com/privacy-policy

7. INTELLECTUAL PROPERTY

All content on the website, including text, graphics, logos, trademarks, images, and software, is the property of The Fireplace Stop or its licensors and is protected by applicable intellectual property laws.

Unauthorized use is prohibited.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of third parties.

Accessing third-party links is at your own risk.

9. DISCLAIMER OF WARRANTIES

All services, products, and content are provided “as is” and “as available,” without warranties of any kind, either express or implied.

10. LIMITATION OF LIABILITY

To the fullest extent permitted by law, The Fireplace Stop shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the website, services, or communications.

11. INDEMNIFICATION

You agree to indemnify and hold harmless The Fireplace Stop from any claims, damages, liabilities, losses, or expenses arising out of your use of the services or violation of these Terms.

12. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, without regard to conflict of law principles.

13. CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms at any time. Changes become effective upon posting. Continued use of the website or services constitutes acceptance of the revised Terms.

14. CONTACT INFORMATION

For questions regarding these Terms, please contact:

The Fireplace Stop
Email: info@fireplacestop.com
Phone: (905) 939-8758